Terms & Conditions

AiBooks.com.au (“Website”) provides access to cutting-edge software for efficient bookkeeping, accounting, financial management and other related services (“Services”). The Website is owned and operated by Myna Australia Pty Ltd, ABN 54 657 002 796. By accessing and utilizing the Website, including its associated Products and Services, you acknowledge and agree to abide by these terms and conditions (“Terms”). Kindly read these Terms carefully. If you do not agree with them, we request you to cease using the Website and its Services immediately.

Throughout these Terms, the terms ‘AiBooks,’ ‘AiBooks.AI,’ ‘AiBooks.com.au,’ ‘We,’ ‘Myna,’ and ‘Myna Australia Pty Ltd’ collectively refer to the legal entity Myna Australia Pty Ltd, ABN 54 657 002 796. These terms encompass any user you authorize, your business, and individuals you grant access to, covering visits and usage of AiBooks.com.au or other associated, white-labeled domains.

By continuing to use the Website or by clicking to accept or agree to the Terms, you indicate your acceptance of these Terms.

AiBooks software by Myna Australia Pty Ltd is a cloud-based bookkeeping software designed for efficient bookkeeping, accounting, financial management and other related services. It’s essential to note that the use of this software doesn’t guarantee compliance with legislative requirements associated with managing small businesses (SMEs).

Subscription-based accounts are available on AiBooks.com.au. The accounts and features offered may evolve over time and could be governed by separate terms. You’ll receive notice of these account-specific terms. Failure to adhere to these Terms might result in data deletion 30 days after the subscription expires. Upon re-subscription, MYNA Australia Pty Ltd may charge for the catch-up period.

If you are a professional (accountant, financial adviser, bookkeeper) managing an account for your client(s), you are responsible for client data management and consent for data access.

Subscription options include email support for queries. You consent to data access by us and external contractors and partners for troubleshooting purposes and improvement to the services.

By utilizing the AiBooks software, you agree to use it lawfully, without causing disruption or harm. Prohibited activities include unauthorized server tampering, compromising software performance, engaging in illegal activities, harassment, reverse engineering, copy any part of the software codes and unauthorized system access.

Myna Australia Pty Ltd values your privacy and handles information according to its Privacy Policy available on the Website (https://www.aibooks.com.au/privacy-policy/) . This policy covers data security breaches, collection, storage, and processing practices.

Access to Services:

Gain access to Services by purchasing a Subscription through the Website and paying the applicable Subscription Fee. After purchasing, you become an active user or member.

Account Registration:

To access Services, register for an account on the Website. Multi-Factor Authentication (MFA) is recommended for enhanced security. You’re responsible for safeguarding your username and password. Myna Australia Pty Ltd has minimum password standards, but you must ensure passwords are strong and not easily guessed. Accurate and current information is essential during registration. Myna Australia Pty Ltd retains the authority to suspend or terminate accounts for incorrect information or suspicious activities.

Membership and Access:

As a Member, you’ll have immediate access to the Services during the Subscription Period. Sharing of username and/or password are prohibited. Only way you should provide access is by adding users or invite Accounting Firms if you are the Small to Medium Sized Entity (SME). Accounting Firms should also follow the same rule and invite the SME client.

Payments:

Subscription Fees may change and can be paid using various methods. Third-party payment applications are used; you agree to their terms. You’re liable for costs associated with unpaid Subscription Fees and subscription fee of third party software providers for integration purpose.

Refund Policy:

Refunds of Subscription Fees are provided under specific circumstances at Myna Australia Pty Ltd’s discretion.

The Website, Services, and related products are subject to copyright and intellectual property laws. Material is protected and reserved by Myna Australia Pty Ltd or contributors. You’re granted limited rights to use the Website and content for personal, non-commercial use. Myna ®, AiBooks ® and ® are registered trademarks of Myna Australia Pty Ltd.

Myna Australia Pty Ltd is committed to delivering secure, uninterrupted services. While we strive to minimize disruptions, occasional maintenance downtime is required for service reliability and security. We understand such instances can be inconvenient, and we’re dedicated to keeping you informed.

Our commitment includes maintaining service availability around the clock and we also offer online support during business hours (Sydney time). There might be instances of essential maintenance leading to temporary downtime. We aim to minimize such interruptions and advance notice may not always be feasible.

Occasional access issues might arise due to internet and software dynamics. We actively work to address these for a seamless experience.

Data loss is inherent to technology. You’re responsible for data backups via exporting reports. Instructions for exporting data are available on our platform.

In case of downtime, access issues, or data loss, discontinuing use is your recourse.

Using Bank Feed functionality or third-party software integration implies authorization for third parties to access data on your behalf. Myna Australia Pty Ltd, it’s staff, partners and contractors are also authorized to access data.

We introduce updates and enhancements and may add AI plug ins and inbuilt LLMs into the software program. We’ll inform you through practical means about these features and discontinuations of some. Thank you for trusting Myna Australia Pty Ltd. We’re committed to maintaining service excellence.

Myna Australia Pty Ltd reserves the right to review and modify any part of these terms. Changes will be promptly provided on the website. Changes take effect immediately upon publication.

Myna Australia Pty Ltd’s liability is limited to resupplying Services. We’re not liable for indirect or consequential loss or damage.

These Terms continue until terminated. Termination may occur if not renewing a Subscription, breach of Terms, or if commercially unviable for Myna Australia Pty Ltd.

You indemnify Myna Australia Pty Ltd against actions, claims, liabilities, costs arising from Your Content or use of the Website.

Disputes must be notified in writing. Parties must attempt good faith resolution within 30 days. Mediation may follow if a dispute remains unresolved.

Disputes shall be resolved in New South Wales courts. The Terms are governed by the laws of New South Wales.

If any part of these Terms is void or unenforceable, it shall be severed, and the rest of the Terms shall remain in force.